1. Privacy Commitment & Overview

Marmot Expedition values your privacy and is dedicated to safeguarding all personal data collected through marmotexpedition.com. This Privacy Policy details how your personal information is gathered, utilized, stored, and protected when you inquire about motorcycle expeditions, book tours, rent equipment, or browse our website.

2. Information We Collect

When you interact with our platform, we may collect personal details including your name, email address, phone number, physical address, emergency contact, passport details (for Inner Line Permits in protected border areas like Pangong and Nubra), and tour preferences. We also collect non-identifiable technical data such as browser type, device details, and site usage statistics.

3. How We Use Your Information

Your data is strictly utilized to process expedition bookings, issue government Inner Line Permits, coordinate hotel accommodations and vehicle allocations, provide emergency medical support, and send relevant pre-trip operational briefings. We only share essential traveler details with verified local partners (such as hotel hosts and permit authorities) under strict confidentiality.

4. Data Security, Protection & Retention

We employ modern encryption protocols and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. Traveler data is retained only for the duration required to fulfill tour operations, accounting audits, and legal compliance obligations, after which it is securely archived or erased.

5. Your Rights & Data Management

You retain full rights to request access to, update, rectify, or request the deletion of your personal records held in our systems. You can opt out of promotional newsletters and marketing communications at any time. For privacy inquiries or data requests, contact our data protection team at privacy@marmotexpedition.com.